Tami A.

My husband and I were finally ready to purchase a house because the market was so good and it was a true “buyer’s market”.  However, we initally started working with a Realtor who tried to convince us it was a “seller’s market” and that we should settle on things we did not want and that we should feel ever so lucky.  We felt he was completely wrong and decided to put our home search on hold.

That’s when my husband’s friend said we should talk to Brian.  Hesitantly we did, but it was the best phone call we made because we are now the proud owners of a home and no longer renting! Brian has been such a breath of fresh air in the real estate/mortgage broker industry.  He and his team definitely went the extra step in every aspect of this whole transaction.  They took the time to explain everything in detail until we understood it, locked in an amazing low rate, and carefully guided us down both the real estate and mortgage paths all at the same time!  I truly believe that being represented by someone who was handling the loan (broker) and the purchase (Realtor) of our home gave us an added edge.  He did not need to explain the urgency to another party regarding our rate lock and our qualifications.  Nor did we have to play telephone tag (for the lack of a better phrase) between our Realtor and our lender. Brian simply coordinated and handled everything!

One of our biggest challenges is that our “soon to be home” was a rental property/tenant occupied and the seller/agent went MIA and did not care about getting the current tenants out of the property before we took possession.  As the renters were an elderly couple they decided to trust Brian to make the arrangements for them to vacate the home.  On moving day, Brian and Kelly were at the home physically helping to pack the tenant’s belongings and load them onto the moving trucks.  Good Neighbor Mortgage & Realty also helped the tenants get a storage unit, put them up in a hotel, and even footed some of the expense as a courtesy to them.

We would definitely use Brian again and have already recommended him to some of our friends and a close family member!

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