My fiance and I are first time buyers. We were completely lost and afraid of the entire process. Kelly from Good Neighbor Mortgage and Realty was amazing. With our busy work schedule, Kelly was always available to talk and easy to communicate with. She would listen to everything we said and use it for our search. At no point did we feel pressured to like a house that didn’t interest us.
We looked at several houses and Kelly always kept us upbeat and positive so we never gave up. With different house buying options out there, Kelly and her partner Brian always gave us their honest opinions on that sale. Not knowing any real estate lingo, Kelly always was there to explain everything.
As first time buyers, we were able to find a house in the area we always dreamed of getting in a shocking 2 months! Kelly took great care of protecting us during the escrow process. We would read every word on every document and Kelly would explain any question (big or small) that concerned us. We were always told purchasing a home takes a lot of patience but we also learned it takes a positive attitude.
We had friends share their home buying experience, and that was the reason we were afraid to try buying a house. Our home buying experience was completely opposite from what we were expecting and that was because Kelly helped us enjoy the process.
We did not view our time with Kelly as a business relationship. It became a friendship and we are thankful to call her a friend.